It's the difference between running a marathon and taking a leisurely stroll. That's how recent pediatrics resident Joey Whelihan compared an 11-hour inpatient hospital day with an 8-hour outpatient shift where residents see patients in a clinic.
With inpatient training, "you are lucky if you have time to cook dinner, go to bed, and get ready for the next day," said Whelihan, who recently started his adolescent medicine fellowship at Children's Hospital of Philadelphia after 3 years of residency there. Some residents have call every fourth day during inpatient rotations, working 24-28 hours at a time. They come in one morning and go home the next, he told Medscape Medical News.
"Outpatient blocks give you more time to catch your breath and feel somewhat refreshed and ready to take care of patients."
Longer stretches of inpatient rotations are not sustainable, Whelihan added, and residents are likely to become exhausted. Fatigue is a leading cause of burnout, a mental, physical, and emotional challenge that residency programs and national medical organizations have been struggling to address.
In recent years, there has been a movement to reduce the maximum consecutive duration of resident duty hours in residency programs across the country. Fueled by resident health and patient safety concerns, the movement is a shift from the previous 24- to 36-hour call duty schedules.
Improved Call Systems = Better Residents
The connection between burnout, well-being, and work schedules appears regularly in national program standards. "Residents and faculty members are at risk for burnout and depression," according to the current Accreditation Council for Graduate Medical Education's standard residency program requirements.
"Programs, in partnership with their sponsoring institutions, have the same responsibility to address well-being as other aspects of resident competence," the guidelines state. That charge includes "attention to scheduling, work intensity, and work compression that impacts resident well-being."
In Medscape Medical News' Residents Lifestyle & Happiness Report 2023, a third of residents surveyed rarely or never paid attention to their well-being, which closely mirrors the 31% who rarely or never had time for a social life. Slightly more residents (37%) said their work-life balance was "somewhat worse" or "much worse" than they expected.
"I think everyone has burnout as a resident, regardless of the type of program they are in," Whelihan said. He described the experience as when you lack fulfillment and empathy, feel exhausted, callous, and removed from interactions with colleagues and patients.
The American Medical Association's recently released report on the state of residency well-being in 2023 also found that about 43% of residents and fellows had at least one symptom of burnout, about a 2% increase from 2022.
Efforts to Combat Burnout
One residency program found a way to reduce burnout by changing its block scheduling from 4 inpatient weeks followed by 1 outpatient week (4 + 1) to 4 inpatient call-based weeks and 4 outpatient ambulatory, non-call weeks (4 + 4), according to a survey study published recently in JAMA Network Open. The initiative drew praise from some residents and a med school professor who studies wellness issues.
In the survey of postgraduate year (PGY) 1 and PGY-2 hospitalist and primary care residents from the University of Colorado's Internal Medicine Residency Program, Aurora, Colorado, between June 2019 and June 2021, the schedule change resulted in improved burnout scores and self-reported professional, educational, and health benefits.
As part of the survey, residents rated symptoms on a 7-point scale on the basis of how frequently they experienced emotional exhaustion, depersonalization, and personal accomplishment.
Investigators also used a questionnaire to evaluate how participants perceived the rotation structure with various outcomes, including the ability to acquire clinical skills, access educational and scholarly opportunities, job satisfaction, and health.
The study concluded that the schedule change improved burnout, health, wellness, and professional development without weakening residents perceived clinical skills or standardized exam scores.
Still, the study authors acknowledged that several factors, including the pandemic, may have limited the findings. During that time, the study transitioned from in-person to electronic submissions, resulting in reduced response rates due to changes in staffing needs and fewer research and scholarly activities.
"One of the things we worried about was that the pandemic would make [burnout findings] look worse," said lead author Dan Heppe, a hospitalist and associate director of the CU Internal Medicine Residency Program. "Anecdotally, residents may have had more support in our program than perhaps some other programs. Though they had long hours with very sick patients, we tried to keep going in a positive direction."
Heppe tells Medscape Medical News that the purpose of the schedule change was to space out more intense rotations and build in more time for research, leadership, teaching, and professional development. He suggested the new schedule could help with other aspects of residents' careers, exposing them to alternate avenues earlier in their training and in a more structured way.
Like most of the study authors, Heppe is a graduate of the residency program. He recalled how the program changed from multiple inpatient months in a row with clinic half days during those rotations to a 4 + 1 schedule. But the 1 week between inpatient rotations wasn't enough time to recover or catch up on clinical work, said Heppe, who is also an associate professor of medicine at CU.
"It was too erratic," he said of his former residency schedule. "There was a month of research here or there and clinic and then right back to the ICU for a couple of months without a break, and it was less predictable."
Heppe said other residency programs have expressed interest in duplicating CU's schedule change. He admits it may be difficult due to intensive schedule coordination, and some hospitals may not want to reduce clinical services.
The Yale Internal Medicine Traditional Residency Program also recently ended its 28-hour call, during which residents worked 24-hours with an additional 4 hours to transfer the patient to the incoming team. The move was made in response to residents' requests, saying that the grueling call rotation's time had come. The reaction has been overwhelmingly positive.
Proponents of alternate scheduling blocks [4 + 4 or 6 + 2] say that they improve residents' educational experience, patient care, and continuity of care, reduce burnout, and guarantee residents time off.
Advancing Resident Well-Being
"The premise of looking at scheduling in a more intentional way is a sound one in the process of trying to support and advance resident well-being," said Mark Greenawald, vice chair of academic affairs, well-being, and professional development for the Virginia Tech Carilion School of Medicine's Department of Family and Community Medicine in Roanoke, Virginia.
He said it's up to residency program directors or graduate medical education departments within a specialty to determine whether such scheduling changes fit their requirements for inpatient and outpatient care and training electives. Requirements may limit some scheduling changes, but within the specialty, there's some flexibility to be creative with rotations. The CU study considered how to create a residency rhythm without stacking inpatient rotations so there's recovery time, he added.
"Human beings need a break. If residents work 80 hours continually, they will start to experience greater distress, which for many leads to burnout."
Still, the study includes design flaws because it doesn't explain how call times and hours differ between inpatient and outpatient rotations. "My own [family medicine] program also does outpatient clinics when we have inpatient service. We have half days in the clinic, which ensures better continuity care with the patient."
Greenawald has yet to see much research published about the impact of resident schedule changes. By taking an experimental approach, the CU study showed that their particular change positively affected burnout. If the study leads to improvements in rotation schedules or encourages other programs to experiment with their schedules, it will be a step in the right direction.
How Residents Respond
Haidn Foster, a third-year internal medicine resident at Penn State Health Milton S. Hershey Medical Center in Hersey, Pennsylvania, remembered experiencing burnout as an intern. At that time, he occasionally dealt with poor patient outcomes and sick patients while working long hours with only 1 day off each week. During a particularly challenging rotation, he felt overwhelmed and numb, which was exacerbated if a patient's condition worsened or they passed away, he said.
His program follows a schedule of 6 weeks of inpatient training and 2 weeks of outpatient rotations (6 + 2). He said that restructuring residents' schedules may be more effective than commonly used individual wellness modules, referring to the CU study. "The authors tried out a novel systematic way to tackle the epidemic of physician burnout overwhelming people in the medical community."
Although the study found that schedule changes don't affect standardized exam scores, Foster wondered about preceptor ratings, another marker for clinical competency.
He said future studies should attempt to change the structure of medical training delivery by evaluating models that best reduce burnout, are consistent with residents' career goals, and produce competent physicians.
"Burnout plagues our medical system and leads to too many physicians and physicians-in-training leaving the field or taking their lives. I'm not sure this particular mechanism gets us there, but it's a step, and so that's very important."
Like Foster, Whelihan follows a 6 + 2 schedule. He said he would have welcomed a schedule that included more outpatient and less inpatient training and can see how changes in scheduling could reduce burnout. "More outpatient time gives you an opportunity to breathe. You get a little more time off working in clinic with less sick people at a slower pace."
Ally Fuher, MD, said she chose CU's Internal Medicine Residency Program 4 years ago largely because of its innovative schedule. Now the program's chief medical resident, she knew the structure would give her more time to pursue other nonclinical interests including research and medical education, meet regularly with mentors, visit family in another state, and attend important life events.
She acknowledged that the alternative would have meant a more irregular schedule with the possibility of working as many as 80 hours a week on back-to-back inpatient rotations with only 1 day off a week, leaving minimal time to plan other activities, let alone rest and recover.
Fuher said a balanced schedule made her a more well-rounded person excited to engage in her profession. While she hasn't personally experienced burnout, she realizes a schedule change may not completely solve the issue for others. However, it shows what progress programs can make when they create systemic structural change.
Roni Robbins is a freelance journalist and former editor for Medscape Business of Medicine. She's also a freelance health reporter for The Atlanta Journal-Constitution. Her writing has appeared in WebMD, HuffPost, Forbes, New York Daily News, BioPharma Dive, MNN, Adweek, Healthline, and others. She's also the author of the multi-award–winning Hands of Gold: One Man's Quest to Find the Silver Lining in Misfortune.
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